Frequently Asked Questions (FAQ)

Klinik Sanssouci does not have its own parking lot for visitors, but there is a limited number of parking spaces on the street.

Visiting hours are daily from 10 am to 6 pm. Currently we do not allow visitors. Please be aware of our corona related restrictions.

Yes, please only enter our facility wearing a mouth/nose protection and do not remove it until a staff member allows you to do so.

Yes, we only accept patients who have a negative PCR test that is no older than 48 hours.

Due to the rapid development of new infections with the coronavirus, a complete visitor ban for patients in the Klinik Sanssouci Potsdam applies from 25.11.2021 until further notice.

Free wifi is available all over the building.

Please plan to vacate your room no later than 10am.

You can let us know any eating preferences and/or allergies in advance and we will accommodate them.

Each room has a lockable closet. Please note that there is no insurance coverage for your valuables.

Yes, towels are available.

Even as a patient with statutory health insurance (GKV patient), you can have a surgery with us. Whether the costs are covered by your insurance depends on a variety of factors, which we will gladly explain to you. Please send us an e-mail or give us a call!

We take care of a seamless and needs-oriented transition from inpatient hospitalization to further inpatient or outpatient areas of medical care.

In order to implement this discharge management, as prescribed for patients with statutory health insurance under Section 39 of the German Social Security Code (Sozialgesetzbuch V), we consult with our patients at the time of admission about the support they are likely to need after discharge.

The prerequisite for the implementation of discharge management is the patient’s consent.

Your arrival time depends on the time of the surgery. Please call us the day before the surgery.

Each patient has a detailed consultation with one of our experienced anesthesiologists in advance. This takes place at least 24 hours before the surgery.

You can be sure that every anesthesia will be performed by an experienced anesthesiologist who will also personally care for you during the entire anesthesia period.